Sales Policy for Crystalnovas
Effective Date: March 25, 2025
Thank you for choosing Crystalnovas for your mobile phone and accessory needs. By purchasing from us, you agree to the following terms and conditions outlined in this Sales Policy.
1. Product Availability All products listed on our website are subject to availability. We make every effort to ensure that product information, pricing, and stock levels are accurate and up to date. However, if an item is out of stock after you have placed an order, we will notify you and offer an alternative product or a full refund.
2. Pricing Prices for products on our website are in USD and are subject to change without notice. We reserve the right to correct pricing errors at any time, even after an order has been placed. Prices include applicable taxes, unless stated otherwise. Shipping costs are calculated separately and are based on your location and the delivery method chosen.
3. Order Confirmation After placing an order, you will receive an order confirmation email with the details of your purchase. This email is not an acceptance of your order but merely a confirmation that we have received it. A final acceptance email will be sent once your order has been processed, and your payment has been successfully completed.
4. Payment We accept the following payment methods:
Credit and debit cards (Visa, MasterCard, American Express)
PayPal
Other payment methods as listed during checkout
All transactions are processed securely. By submitting payment information, you confirm that the payment method is valid and that you are authorized to use it.
5. Shipping and Delivery We offer a variety of shipping options to ensure your order reaches you in a timely manner. Shipping costs are calculated at checkout based on the shipping method selected and your delivery address. We strive to process and ship all orders within 1-2 business days, but delivery times may vary depending on your location.
6. Sales Tax Sales tax will be applied to orders based on the applicable tax rates in your shipping region. Tax rates are automatically calculated at checkout.
7. Order Cancellation Once an order has been placed, it cannot be canceled or modified. If you wish to return a product after purchase, please refer to our Refund and Return Policy.
8. Product Warranty Most products sold by Crystalnovas are covered by a manufacturer’s warranty. The length and coverage of the warranty vary by product and manufacturer. For warranty details, please refer to the specific product page or contact us directly.
9. Customer Responsibility It is the customer’s responsibility to provide accurate shipping information. We are not liable for delays or misdeliveries resulting from incorrect or incomplete shipping details provided at checkout.
10. Refunds and Returns Our Refund and Return Policy outlines the terms under which you may return products and request a refund or exchange. Please refer to that policy for full details on how to initiate a return or refund request.
11. Changes to the Sales Policy We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on this page with a new effective date. We recommend that you review this policy periodically.
12. Contact Us If you have any questions about our Sales Policy, please contact us at:
Crystalnovas
Street: 4961 Snyder Avenue, Salisbury, North Carolina, United States
Phone number: 704-637-6570
Email: info@crystalnovas.xyz
Website: https://crystalnovas.xyz/